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Have a question? Check out our FAQs below for some answers. If you don't see what you're looking for, feel free to reach out to us and we'll be happy to help.

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MON-FRI: 9am to 5pm


Our customer service representatives and gift advisors are available to chat with you every day from 9am to 5pm. Just click the chat button below to get started.

If you prefer to reach us by email, please fill out the form below and we'll get back to you within 24 hours.



Thanks! We'll be in touch soon.


  • Can I personalize my gifts at Reyes Ink?
    Yes, you can! Reyes Ink offers a wide range of customizable gift options. You can add names, dates, photos, and special messages to your gift to make it truly unique and special. Whether you're looking for a gift for a loved one, a friend, or a colleague, Inked has something for everyone. From personalized mugs and t-shirts to custom phone cases and wall art, we have a wide range of gifts to suit every occasion. So why wait? Start personalizing your gifts today and make your loved ones feel special.
  • Do you offer gift-wrapping services?
    Yes, we do! We offer a variety of gift-wrapping options for our personalized gifts to make them even more special. You can choose from a range of gift wrap designs and add a personalized message to your gift tag. Simply select the gift-wrapping option at checkout and we will take care of the rest.
  • How long does it take to receive personalized gifts from Reyes Ink?
    The delivery time for personalized gifts will depend on the item you have selected and the customization requirements. Typically, our personalized gifts take between 5-7 business days to be produced and delivered. However, if you require your gift to be delivered sooner, please contact our customer service team, and we will do our best to accommodate your request.
  • Can I return or exchange a personalized gift?
    Unfortunately, we do not accept returns or exchanges for personalized gifts as they are made to order and cannot be resold. However, if there is an issue with the quality of your gift or it arrives damaged, please contact our customer service team, and we will work with you to resolve the issue.
  • Can I track my order?
    Yes, you can! Once your personalized gift has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery and see when it will arrive. If you have any issues with tracking your order, please contact our customer service team and we will be happy to assist you.
  • When will I receive my order?
    Once your design and order is complete, you will receive your order within 7-10 business days (weekends and holidays excluded).
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